Recent content by Derekchandler72

Hi I have a issue with my late wife's note 20 ultra I can't gain any access to it it seems to be stuck in a loop it will let unlock and gives me a start screen then goes black screen and you can see the top bar and buttons at the bottom but none of them work and I can't clear the cache or...

Hi mustang7757 Yes I've tested it in battery care and phone diagnostic tested all features and sensors and proximity Sensor is coming up as normal when tested and I've also managed to now turned off the double tap to turn screen on .? See if this helps fingers crossed thanks to all for the help

Hi all Many thanks for you're help and messages on this issue I've tried to check the proximity Sensor with diagnostic and it doesn't seem to pickup my hand I will try again and I've also been looking for the settings mentioned in messages and I can't find it for the life of me may be I'm...

Hello all I hope someone can help me with this issue I have a note 20 ultra and I have a issue with when I'm on a call the key pad gets touched by my face and it makes the phone try and call all different numbers and caricatures on the phone while in a call I have contacted Samsung but they were...