Recent content by disarm78

While I'll never know what really happened to create an issue in the first place, I did receive a pair of very brief emails this morning, both with the following message... "We are happy to inform you that there will not be any chargeback related to your trade-in order #SA****** . No further...

I had a chat session with someone who was "escalating it to a supervisor" who is supposed to respond by email within 48 hours. Most likely they'll just say the trade-in company said it's not reset and I'm out of luck, but we'll see. I'm really not expecting a satisfying resolution...

Five weeks after they received my S24 Ultra, I just received notice that I will not be receiving a $900 credit because they claim that I "did not disable your personal security locks, the Factory Reset Protection or Activation Lock." I know this is not the case...device was fully unlocked and...