Recent content by dogeh21

It's an enigma! lol

I would avoid buying from Samsung directly. I've heard only but horror stories from them no matter what country. Myself included experienced the nightmare.

I just received my phone an hour or so ago, I am already loving it. Despite my situation ending with a positive result. Next time I am just going to go with the carrier. They would have to offer something fantastically great for me to order directly from them again.

Congratz! At least it seems that people are starting to finally get tracking information.

Wow, that's awful. I feel your pain. I too received the run around from them constantly. I did however email the CEO's email address to complain and basically call them out on their incompetence. They got back to me within a day. They claimed to have escalated my order to the other people who...

Well thought you guys would like an update to my situation. I recently got tracking information this morning. It's on a truck and should be delivered by today. Thank goodness this whole situation is almost over. Good luck to the rest of you who are still waiting.

Indeed! Count yourself lucky! lol

You can say that again. Its the last time I ever order anything from them directly. I am just glad there are others out there who didn't have to deal with this misery lol. Glad you got yours only a day late.

I called earlier today, they told me that I would receive tracking information in the next couple of days. I just don't understand what the point of the pre-order was if they only plan to ship it AFTER the release of the phone. I thought the whole point of the pre-order was to receive your phone...

Yeah, pretty much gave me the same answer. They would probably never even ship the item you bought. You would be in limbo lol.

I feel your pain, I am in the exact same position. Only I was told I would get a tracking information email by the end of the day 3 days in a row! Constant lies. I kept calling the e-commerce line and believe it or not, the same one guy picked up. He kept telling me bs. I lost all hope with the...

I have contacted numerous individuals to complain, I shall keep pressing them, but they don't seem like they want to do anything for me except say sorry. lol

I doubt I will get any compensation the way they are acting. I wasn't aware of the events that took place last year. That's probably why I was in the dark. I have no previous history to go on. I suppose its a learning experience. Nice to see you at least got compensated for your trouble. I give...

Well for me its the last time. From what I have been reading, the US customer service is a little better than the Canadian one. Like I was charged on March 30th, a day after I ordered... Weeks before anyone intended to ship my order. I still have zero information except for my order number and...

Well at least in both of your cases, it was positive and you have something to show for it. Thank goodness there is some positive outcome in this scenario lol.