Recent content by dturner007

A factory reset of the phone solved everything. So far. I hope the issue is gone for good!

As of two days ago, when I open the Alexa app, it immediately stops with the message "Unfortunately Alexa has stopped". Amazon support THINKS the phone may have gotten too old, and the app has been updated to be beyond support. However, the specs for the app say that Android 5 and up are...