Recent content by Eduardo Calderon1

Contacting chat support is probably the worst anyone could do honestly, I've been told they only have the information that is available on the website, they don't know much more than us, maybe even less.

That's interesting, I originally thought that the unlocked variant was the one being delayed the most.

You might get more info if you download the fedex app. Or the UPS app incase they chose that courier. btw whats the status of your order then? Yep, so far seems like extimated ship date for the unlocked phones may very well be Oct, 1.

Oh definitely. After speaking to a rep a second time I knew they had no idea what was going on and that's where the frustration was, especially for those early buyers, the reps were all over the board and Samsung had made no clear announcement of the delay. I think had they communicated the...

Sure, but I think were most people got tripped up was where it said, "so you can be the first to enjoy your new phone." Although like I said the language is so vague I thought nothing of it and it seems so many previous note 7 buyers believed this promised them priority over other buyers, and I...

Oh sure, the language they used was so loose they could get out of it even without those terms, which is why I didn't hold them to it. Although, it seems so many others did and that's what has been causing so many to feel deceived. Although one could argue that they failed to communicate with...

same, I basically traded my s8+ for a note 8 (have always liked the note line better) and got about $50 back lol.

unlocked version? that seems to be the trend for the unlocked variant.

On the upside, it seems most, except those who ordered unlocked versions, were offered an apology for the misinformation and inaccurate information Samsung shared with us and all ordered are finally changing from pre-order to confirmed as many customers, begin to be charged.

in fact, this is what they are called, "SAMSUNG TRADE-IN PROGRAM TERMS These Samsung Trade-In Program Terms (“Terms”) are an agreement between you and Samsung Electronics America, Inc. (“Samsung”). By participating in the Trade-In Program, you accept these Terms." absolutely nothing on the...

I used Ctrl + F to find anything related to the shipment or arrival and nothing came up the vast majority is about you abusing the promotion for resale or about the trade-in.

terms apply are about the trade-in

let me explain this in layman terms. Pre-orders for this particular product were in fact promoted to be a TIME concept not only a RESERVE concept. ESPECIALLY when told directly by them that ORDERS WOULD BE FULLFILLED in the order they were received. I understand what you are saying and for any...

I'm not upset at all, I do not mind waiting for mine, My preorder was made quite late and their promotion was far too good pass up. My point is that Samsung didn't honor what it promised its customers would receive by pre-ordering. They stated note 7 customers would be given priority. FALSE...

Absolutely not, The shipments have been delayed. Heck if all shipments for those who ordered on 8/24 are made today, then bravo Samsung. You've done well, but we just received an email stating that won't be the case. Items won't be shipped until next week. and you are missing the overall picture...