Recent content by Elmojo

Apologies for the confusion. I should have made my point clearer. I do not accept that this issue is an out of warranty problem. If the official update damages your phone then this is much more than a warranty issue. In fact it would open the door for manufactures to do this deliberately as a...

That has added to the mystery MightyPeanut. I too saw this method of a fix. So I checked it when I got my phone back from Samsung. Guess what, I don't have that line in the props file. As my phone is working perfectly without it opens a whole new set of questions. Posted via the Android...

Well it would apear that as warthog55 has already posted that it is in fact the Display Assembly that has been damaged. I have never come across anything like this before. I have well over 28 years as a Firmware Engineer and this is a first. As most of you on here have posted I did the...

I have now sent my phone to Samsung and it is back and working perfectly. After several heated discussions with Samsung support they claim to be in the dark to this problem. I at first thought that it can't be possible. However, if you look on the Samsung site you will find some very poorly...

I testing day at the Samsung Experience store Leeds UK yesterday. I have the non function back and menu problem too. The Salesman went off behind the scenes to talk to the engineers and came back and told me that the soft keys would have to be replaced. I asked him why. He said that the update...