i logged in there, had the account but my phone doesnt show up in there. i did put it in safe mode, but cant turn it off to have it rebooted. how can i do a master reset in this situation?
note is in battery saving mode. called samsung, they were useless. please help im going insane. cannot open the phone to make calls or see my texts or send texts. i can only receive incoming calls.
i did 2 things today that may have caused this;
1 - changed to google launcher from...
after swipe and tapping in the password box, to unlock the screen, keyboard does not appear. so password cannot be typed for the phone to unlock. also it happens to be in battery saving mode. any suggestions?