Recent content by ewelch1106

just got off the phone with Samsung. They are of no help either. You can send your phone in and have it fixed for about $75.00 but you would be out of a phone unless you went to Verizon or wherever you purchased your product for a loaner phone. The lady that I spoke with said it's now a product...

I also got S5 on Friday about 5:30 and my lens was broke by saturday at 11 am. I did not drop it and it never left my otter box. Went to verizon and they told me my only option was to claim it on the insurance, I don't think so...too expensive to have this happen without any explanation. I am...