I know what the resolutiion will be , 1st : SETTINGS- APPS - LOOK FOR AN ICON THAT IS THE PHONE (IT JUST SAYS TELEPHONE , IT COULD BE BLUE OR GREEN MOST OF THE TIME)- THEN WHEN YOU GET THE PHONE APP IT SHOULD BE IN THE RUNNIG APPS- THEN OPEN IT AND CLEAR DATA FOR THE APP AND FORCE STOP ,,, ...