Recent content by gagilmer

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    Customer Service/Repair NIGHTMARE Broken screen

    SO: Thanks to posting here and on Moto Owners Forum.... and those that replied to it, I got a couple emails and phone calls Thursday 11/13 and a replacement Moto X 2nd overnighted which arrived Friday 11/14 9:30 EST. I'm still a bit "hesitant" about it since the screens broke so easily, so...
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    Customer Service/Repair NIGHTMARE Broken screen

    What a freakin nightmare! 9 phone calls, over 4.5 hours on hold, spoken to 14 different people, and still no unbroken phone. On the evening of 11/5 I reach in my pocket to get my 3 week old Verizon Moto X 2nd only to find it has a broken glass screen and AMOLED display…no reason it should, but...