Recent content by Galaxy user AZ

First, I do not know how to put the phone in safe mode. Will I be able to call and use internet? Second, restarting the phone is not a permanent solution, it will act up eventually. Third, the Samsung kiosk at Best Buy said that this is a software issue and I would have to wait until the...

I just purchased my phone on May 17th. I am having an issue where I press the power button to wake up the phone and it doesn't want to wake up. Sometimes the screen is back-lit and there is nothing, sometimes there is no prompt to unlock the phone by swiping.