Recent content by gggoodgggirl

Resolution has been identified... but there is more to the story, so please read on if you have experienced a related issue. I received my replacement device from Sprint and it had the SAME issue... no hotspot in the settings menu. 2 replacement devices later, many phone calls, factory...

Ok, so I just called Samsung support. It was a good thought and I was hoping they would offer some magic that would instantly fix the issue. Unfortunately they never heard of this issue before and told me that if a factory reset did not resolve the problem, it indicates that there is something...

What a mess. I just received an insurance replacement for my Note 2 from Assurian. My original device still functions but was badly (physically) damaged in an accident. The replacement device works perfectly with one exception... there is no Hotspot setting control within the settings menu...