I agree 100% on the updates. AT&T totally sucks at getting the updates out to the phones. I had a Note 8 and they never did update it and every other carrier did. It's their way to basically force you to upgrade your phones to a newer one. And charge you out the *** to do it.
I've restarted, deleted and reinstalled. Disabled it which all that did was cause a basically blank page to appear instead. I've done a hard reset. You name it. I've tried it and I'm about to flush this thing down the toilet if it's not soon fixed.