Recent content by GoGayleGo

Scott - thank you! Is that in the "Device Folders" section? It says there that I am backing up my "camera folder" and also Instagram, but not: Downloads, Messages, Pictures, Raw, Screenshots. I do get a ton of photos via text...but am shocked that I'd have more photos in these other folders...

I posted this in the Google Photos Community but have not received an answer. I need to take action quickly. I have a Pixel 4. I"m getting a message that I've used 118 of 128GB of internal storage. Photos are taking up the most space at 72GB. Under "Cleaning Suggestions", it's suggesting...

Well now I feel kinda dumb...clearing the app cache worked. Thank you!

Yes, still has Contacts permission. Any other thoughts? Thanks!

Thanks! I had tried three different outlets. I updated my original post with the info I got from Google, which did the trick. Who knew?

It was fine earlier today, now it won't turn on. When I plug it into the charger, it doesn't even indicate that it's charging. I've tried holding the power button, as well as Vol +/- and power button. Nothing. I'll take any/all suggestions. TIA, Gayle ETA: Called Google, and they...

Within the last few days, I've started having crazy battery drain as well.

I cleared Hangouts cache, system cache, reset APN. Then changed APN from IPv6 to IPv4 (since others had luck with that). None of that worked for me. I then changed APN to IPv4/IPv6, and now have received an MMS...not sure how long this will last, fingers crossed.

I just started having this problem today as well. I'm on T-Mo, what about you?

I was unable to get to this prior to leaving for a business trip, so I'll give it a try next weekend - will keep you posted.

No, that's not what I did at all. Per a YouTube video I watched, I backed up to the device, then copied that folder to my PC, then copied that folder to the new phone. I'll try doing what you've suggested, thanks again! I'm making progress, albeit not as quickly as I'd hoped.

OK. I somehow got the driver installed and got the backup file transferred from PC to phone (also got music transferred from PC to phone). When I run Helium and try to restore from backup, now getting error: "No backups were found on your Internal Storage. Maybe you should make some."...

Not exactly sure how I did it, but was finally able to get the correct driver installed and my music moved over.

Working on trying to transfer using Helium (not getting much help from the app developer). I have successfully backed up apps on old GNex, and transferred data to PC. I'm stuck trying to move the file from the PC to the Nexus 5 - Helium wants me to connect as a PTP device. My computer...

I'm trying to do this, but get the following error: Any idea what to do with that? Thanks! Gayle