Recent content by goodtimes50

Yeah, it's a little confusing and it took me awhile to figure it out as well. The dark theme is for the QuickMessage popup window (take a look at the section header that the setting is under), not for the main app window.

Assuming you paid $199 and were credited $86 back ($50 + 36), you essentially paid $113 which really isn't too bad at all...

Holy moly! I spoke with numerous people (including supervisors and a Customer Retention rep) and they ALL said that it was impossible to go below $149 on this phone. In the end I ended up with a deal I was very happy with, but this is very interesting. Would you mind sharing what number you...

AmazonWireless has it for $139 (AT&T). You're probably not likely to find it for much cheaper than that...

Perhaps that was the problem, I was talking to the sales dept. And yeah, keeping my unlimited plan was the primary reason I wanted to to this through AT&T. I knew Walmart had them for that price but, like I said above, I didn't want any complications with keeping my unlimited data. I ended up...

Okay, finally something happened. I ended up asking if their Customer Retentions dept had the authority to modify the price. He wasn't sure so I asked to be transferred to CR (I never actually told them I wanted to cancel service). The CR rep said she could only drop it to $149, but that she...

On the phone now with a CLM supervisor and he's saying there's absolutely no way he can adjust the price. Would those of you who were able to negotiate a lower price mind sharing the support number you called (assuming it wasn't 611)? Maybe I'm just not talking to the right department...

Just called again. This time the guy transferred me to their "CLM" department (whatever that is) to see what price they could get me. They said the best they could do was the price on the website even after I told them I was aware of multiple people who got it for under $100. He said he had no...

That was basically my plan. If I still have no luck after a few tries I was going to ask to speak to a supervisor since SOMEONE obviously has the authority to do these deals... 3 years?!! Yikes!

I've been a customer for over 7 years and the woman I spoke with wouldn't budge.

I just called Customer Support and they told me they had to sell them for the listed price ($199), or $99 for the refurb. She also said they weren't authorized to waive the upgrade fee. I even told her I knew of multiple people who had gotten it for under $100 and that the difference was...