I am still at the same place. I don't recall seeing the 4G on the screen. Only the arrows. It says I can bypass the sim screen and use wifi only. I'm new to this and these issues with the device is crap. Very unhappy. So now what?
Purchased my phone at Christmas. Two days ago my phone started getting real hot and quit working. Replacement sent out. It worked 20 mins. New one received this morning and now it doesn't want to recognize the SIM card. What the heck?