Recent content by Guy Olson

Would you mind sharing how to do this? I've spoken to my network provider and they've said they can't help and need to contact Samsung directly. Seems ridiculous for a "smart" phone not to come ready to go!!

Went to bed last night with my S6 Edge plugged in to charge as usual. Woke up this morning and it's stuck with a black screen and an open padlock with clockwise rotating blue and green lines. It's an encrypted device and I've not had any issues with it in the past. Any suggestions very...