Recent content by Heather Ward3

The phone was supposedly brand new from a bidding website but I'm starting to doubt it now. Is there any way to reset or get around these settings?

I am looking for some help, I have recently purchased a Galaxy S4 everything seems ok with it but I can't change the screen lock from swipe. All of the options are greyed out and I can't select them. I have already tried unchecking the device administrators and resetting the security credentials...