Recent content by Hole

  1. H

    Essential Order and Shipping Thread

    Having come to the conclusion that this experience is nothing more than pure entertainment at this point. After a response to my fifth email attempting to cancel my order.. But wait, there's more. Look closely. Once you catch the shipping shenanigans, then realize this is not the phone but the...
  2. H

    Essential Order and Shipping Thread

    I'm going to ride this out. I'm perfectly protected with the method of payment I used and may decide to blog a little story as to how to: treat your customers, address major supply chain issues, manage identity and security concerns, grow a successful business that investors are rewarded by...
  3. H

    Essential Order and Shipping Thread

    You mean they actually reply to you? I've sent 8 emails and no reply. We also ordered one for my son. They replied to his first email (that didn't have an order number in it). When he replied, he mentioned my order numbers, also and cc'd me. No response since.
  4. H

    Essential Order and Shipping Thread

    These guys are cracking me up. Friday they fully pushed through the charges to my form of payment. Three full days after my fifth unanswered email canceling the order.
  5. H

    Essential Order and Shipping Thread

    Yeah, I'm in the same boat. I was fully charged for the camera but the phone auth dropped off after 3 days. My exception is the charge for the camera is still in place. Also, I have asked for my order to be cancelled but haven't heard a thing over 5 emails in two weeks.
  6. H

    Essential Order and Shipping Thread

    It seems that any manufacturing company would be able to fulfil orders (build/QA/ship) of less than 8,000 phones in a two week time frame, starting from scratch. With that said, I'm not sure I'd be very motivated to continue trying to build and sell a product that has such limited interest in a...
  7. H

    Essential Order and Shipping Thread

    So others are getting that dumb assed Google identity confirmation email? presented as essential customer care? Here is my reply: So let me get this straight. You want me to provide personal information including: A photo ID - not that you have any idea what I look like, nor should you An...
  8. H

    Essential Order and Shipping Thread

    It seems to me that they will time the release of the phones at the same time their partners will. Depending on which version of "fact" you follow, that makes it 8/28, 8/29, 8/31 or 9/1. So in that perfect social monocracy, nobody gets to benefit from putting forth additional effort. Not to...