Recent content by Hugh_Jass

On the noon news today they said Samsung Canada will be making an announcement shortly on how to return the phone for a full refund. Stay tuned.

I'm done. The original and replacement phone have to be returned to Samsung. They said you will be able to get a full refund from the retailer you purchased the phone from. I am definitely getting my money back. There is no way I want a S7 or S7 Edge. Now I have to figure out if I go with Apple...

I was direct messaging Samsung Canada on Twitter like crazy the last two weeks. They said my case had been escalated. Well, I received my replacement phone on Monday, and then on Tuesday another one arrived. LOL, I have two phones now, and screw Samsung if they think they are getting the second...

Yeah I saw on another thread someone showed three $10 gift cards including an apology type letter from Samsung USA. I hope Samsung Canada follows suit. Some people here said they got their replacement phones in the mail. What else came with the phone, if anything?

You said earlier you got a call and that they were going to mail you your replacement Note 7. You haven't got any notice of delivery yet? If they mailed it they should have given you a tracking number. Keep calling Samsung Canada at 1-800-517-3507.

I called Samsung yesterday. I was told the new phones would start shipping on September 21st. They took my IMEI number and said they would expedite the return. I elected to pick up the new phone from where I bought it. I hope they call soon as I am headed down to the USA at the end of the month.

Nice. I haven't received a call yet, but I will call Monday afternoon if I haven't heard from them.

I am in Alberta as well. Lets see who gets their phone first :D

I'm hoping they are right and I get a call by next week.

For those Canadians that registered with the Samsung Canadian Product Exchange program at this link https://canadanote7exchange.expertinquiry.com/ Once registered, I got an email a few days later saying the exchange would start happening on September 15, 2016 and the Note 7 owners would be...

I was cleaning my screen today and I guess I must have pressed the Home screen and maybe other buttons but all of a sudden I got scrolling messages along the screen edge. It was showing text messages I had received and some other things. Anyone know how to enable this feature? I thought it was...

Thanks! That worked on my Note 3

I still haven't found a solution. The event appears in the Notifications when you slide your finger down, but only after about 3 pop ups. Once it appears in the Notification list, you can then clear it.

S Planner Issue - reminders won't go away I use the S Planner a lot to schedule appointments etc. I also set a reminder with a notification. So if I set a reminder for 15 minutes before a meeting, then 15 minutes before the scheduled time for the meeting, the reminder will pop up on the phone...

Thank you Sarks.