Recent content by iamaherr

After 6+ days, my first LG repair has failed - fading to black again, just like before. I guess they still don't know what's wrong or how to fix it.

This problem started happening to my phone in early November, I sent it via USPS to LG (in Fort Worth) on the 18th of November (after hemming and hawing and investigating other options). They assessed the phone, told me it would be $146 to repair. On the 30th, I told them to do the repair...

My experience exactly. Apparently once it's out of warranty they make it the user's problem. The response I got when I tried to argue that they should just cover the cost of the repair of this known issue was something to the effect of 'we have no process to get around your paying for this.' The...

So, after reading stories of people actually getting out-of-warranty phones fixed for free by LG, I decided to give that a try. Started the process on the internet, called and got an RA number, sent the phone in, and finally heard the following: Phone is out of warranty. Either pay ~$150 or...

Thank you adgorn, that's the most optimistic news I've read since my phone did this >15 months from manufacture as well. I just called and got the same instructions, so I hope my process goes as well (and they actually fixed your phone). I'm not sure how I'd actually back up my phone since the...

Since this appears to be the only useful thread about this issue on the internet, I wanted to thank all the previous posters for the information they provided. I started having this issue about 2 days ago on my VS985 - approximately 10 days after getting Verizon OTA update to 5.1.1. I have no...