Recent content by idkwhat.ido

I am 100% sure of the password and email. Thank you I will contact Samsung.

But what if you can't access the phone because you forgot the pin code?

I understand it's part of their security and it's a fail safe. But I am 100% sure of my passwords and it even takes me to the next step where it asks you who will be using the phone, me or my kids. After that it says "Something went wrong" and makes me sign in again. I want to know what is the...

After wiping the data using recovery menu and restarting, it says: [PDP] back-up:fail No back up file I think this is the problem but I don't know why it happened. It's not my 1st time wiping using this method but it was the first time doing it bypassing the pin code. Hope this information helps.

We bought it brand new with box 📦 untouched by anyone else. First user was me and the second my mother. I did this factory reset because she forgot the pin code.

Yes it was always been my mother's and yes I am sure of her email and it's password since I created it for her. Before that it was mine and I used my personal Gmail. And I tried to use my email but it didn't work it said I have to use the email that was used before, which I did.

After reseting/wiping the data using recovery menu (because we didn't remember the pin code) and after that when setting up the device after factory resetting it the phone tells me to use a previous owners email and I am 100% sure using the previous email used on this device. Can anyone help...