Recent content by Intercooler

Hi. I got shipping confirmation from Stericycle in Ontario. I had to chase Samsung with a lot of calls and online chat to speed things up. For some weird reason, they seem to be very slow with this Canadian shipment. The carriers are not even bothered at all. Strange that!!!

Welcome to the club buddy. Samsung Canada is hopeless. I am thinking of going in to CBC and CTV News now if I dont get that phone by this weekend. Words cannot express how upset I am now with Samsung Canada.

Same here. Got another stupid mail on where to ship it to after speaking with her on Saturday and promising to expedite it. Let us see what they will do next.

Yes buddy. I thought i should have gotten a shipping notification now; but none yet. They want to ship 500,000 replacement phones to US tomorrow, but Samsung Canada cannot ship 21,953 phones to Canada in 1 day. It is absolutely disgusting to say the least. Samsung is treating us like the...

Why are Canadian carriers not carrying replacement note 7s for their customers? Verizon, AT&T and co all do in the US

Happy for everyone that has received their replacement note 7s. I am about to give up on this phone now due to lack of concrete information from Samsung customer service people. The more i call them on when my replacement unit will come in, the more confused i get. I have decided not to chase...

Good for you. Did you receive any call before you received your replacement phone?

How long do you think it will take for them to send us the phone now that they said it will be expedited. Any one Know when?

Not sure about the accessories. It is not good that Samsung did not give us any Compensation in canada . This may make some people not to return everything . Again I don't think Samsung will be interested in getting a used earpiece back and resell. l want to believe they are first Interested in...

Hi buddy. I got a call from samsung this afternoon. The caller asked where i want the phone sent to and i now asked them to ship it to me. I hope it comes in early next week. I will keep you posted. Cheers

Hi. I am in the same situation. I elected to pick my new phone in person and was told to expect a call that has not come yet. I am in Alberta and wonder if those in eastern Canada are getting theirs first.