Just went on the Verizon site and entered my original orders (1 for the phone and 1 for the shipping box to return my trade-in). Neither order numbers were found although I have already received the shipping box. I then entered my pre-order number this is what came back:
Order placed...
Installed the update yesterday and phone kept re-booting. Had to do a complete factory reset and now everything seems to be working fine, but I now have to re-load all of my apps.