Recent content by Jacqui Holder

  1. J

    Is there a way to recover Quick Memos?

    No, it doesn't. :( I'm devastated and extremely irate with Verizon personnel right now.
  2. J

    Is there a way to recover Quick Memos?

    Long story short, the person at the Verizon store had to backup and factory reset my phone. I lost all my Quick Memos. She did not inform me that they wouldn't be backed up. Is there a way to recover them????? Praying!!!
  3. J

    My LG G4 won't connect to my Verizon MiFi

    I have a Verizon MiFi. My LG G4 will not connect to it. My iPad and 2 different laptops connect to the MiFi with no problems. Additionally, my LG G4 will connect to other MiFi's and WiFi's. When I try to connect to this particular MiFi, I get message like "disabled" or "authentication...
  4. J

    LG G4 - Play Store opens automatically, how can I stop this?

    Re: LG G4 - Play Store opens automatically It takes me to a specific app page. This just started recently. I've have the phone, and WhatsApp, for almost 2 months. I used WhatsApp on my old phone and never had a problem. It's not just WhatsApp, it's also happening with the default Texting...
  5. J

    LG G4 - Play Store opens automatically, how can I stop this?

    LG G4 - Play Store opens automatically About 90% of the time, when I go to my Texting App or WhatsApp, the Play Store opens automatically. I have cleared the cache repeatedly, turn phone off, back on.... still keeps happening.
  6. J

    LG G4 - What is "App Usage Access" under the Security settings?

    Under the Security settings on my LG G4, there is a section called App Usage Access. What is this? There are 6 apps listed there. 5 of which are "on".
  7. J

    Samsung Galaxy S5 - Verizon - Latest Update before Lollipop?

    I will wait as long as I need to. But i'm wondering, since I already downloaded the file (did not install), when the "fix" comes out, will my phone then recognize that there's a few file that should be downloaded before installing the one it's be wanting to install. OR, perhaps when the fix...
  8. J

    Samsung Galaxy S5 - Verizon - Latest Update before Lollipop?

    Thank you DotScott1. I will wait to hear back from you. Some of the problems that other users were having that concerned me most were little things like the home button not working anymore, and the LED light not flashing to indicate new messages, etc. Very basic functionality. I'll be...
  9. J

    Samsung Galaxy S5 - Verizon - Latest Update before Lollipop?

    I am so flipping confused. I have a Galazy S5. I don't know what to do and can't seem to find any help. I was a lifelong iPhone user before this and may switch back only b/c their support is so much better. I don't understand why this is such a deal! I don't know what do, what do search for...
  10. J

    Samsung Galaxy S5 - Verizon - Latest Update before Lollipop?

    Aye yi yi, I'll try all that! What a pain. Thanks for your help!
  11. J

    Samsung Galaxy S5 - Verizon - Latest Update before Lollipop?

    Yes, I understand how to clear the partition. I did that. But I still keep getting the message about installing 5.0. I don't want to install the update and I want the message to go away. And I don't want, or know anything about, rooting my phone.
  12. J

    HELP - how do I delete the downloaded Lollipop 5.0 file?

    Thank you. This will teach me that I should have researched the update more, before I downloaded the file. :( I'll know better next time.
  13. J

    How do I stop the "Software Update" notification from Verizon?

    How do I do this if my phone is not rooted? I do not want to root it.
  14. J

    Samsung Galaxy S5 - Verizon - Latest Update before Lollipop?

    I read someone else's thread about how to delete my cache partition. I did that and no files show as you indicated. But I still keep getting the message to Install the Update (NOT download the update). So, somehow it realizes that I already downloaded the file and is waiting to install. I...
  15. J

    HELP - how do I delete the downloaded Lollipop 5.0 file?

    Thank you and what does "rooting" the device mean? I cleared the cache partition, but I am still getting a message that keeps popping up that says "Software update ready to install".