Recent content by jamicar

Yep just to confirm, having spoken to WhatsApp - it is not possible to recover without the number being active on your SIM. Good to know!

Yep - cleared cache partition and factory reset multiple times. Will try another factory reset though. Just managed to get it started in safe mode and it froze and crashed again. That means hardware issue right? Seems to only crash when it’s being used rather than locked, and does seem to get...

Thanks. Have already cleared cache partition again and still having issues. If I enter safe mode, what are the diagnostic steps? Do I have to manually remove each app one by one and reboot to see if it’s fixed, or is there an easier way of doing it? P.s. the shop I had the battery replaced in...

Hi all, So I’ve had the battery replaced and it has helped a little, in terms of being able to get the phone up and running again, however it is still freezing and crashing fairly frequently during normal usage which makes it pretty unusable. Any other ideas on what the problem might be, or is...

I’ve been travelling for a few months and have been getting new local SIM cards in each country. With WhatsApp, I only used the ‘change number’ feature when I got my first local SIM card, and didn’t bother when I changed a few more times. Therefore, I was running WhatsApp from the same phone...

Afraid the phone is still getting stuck at the ‘Installing system updates’ immediately followed by Android logo ‘No command’ screen. Looks like I’ll have to take it for battery replacement/diagnostic. Thanks all.

Thanks VidJunky - will attempt that, fingers crossed! One last additional question - is it not advisable to use a portable power bank to charge a phone, or is it just not recommended in this case due to my potential battery issues?

Thanks man. So you think it’s most likely an old battery problem rather than any other kind of hardware/mechanical issue? Happy trying to buy a new battery - cheaper than going through diagnostic tests and fixes I think?

Thanks VidJunky. **To answer your questions: The charger combo I use varies depending on where I am, but is one of either: 1) original Samsung charger brick plugged into universal adapter (MyTravelPal), 2) usb connection direct into the universal adapter (without the Samsung charger brick in...

Hey everyone, Having issues with my Galaxy S7 32gb, 2.5 years old, whereby the screen is completely black and unresponsive, and I’m unable to switch it back on, or enter recovery mode. No previous issues with this, and no drop or water damage. **Background to the issue Unplugged my phone from...