Recent content by janice914

  1. J

    Help please

    Now resolved. After a 71 minute call to Virgin Mobile, which did not fix the issue, the rep was forwarding it with great urgency and said I would get a phone call. 30 minutes later, the phone was 'making music'. Notifications were coming in and everything was back to normal. Still waiting on...
  2. J

    Help please

    Thanks Ben, I did find the setting and DATA ENABLED is checked, so I guess that's not the problem. I probably will call Virgin Mobile when I get home from work tonight. It's just a PITA.
  3. J

    Help please

    How would I know if the data is turned off? My virgin mobile plan includes data, my monthly pay as I go plan started on Dec 16th, so if there is a limit I shouldn't have reached it yet. I have an LG Optimus Elite. I tried putting in airplane mode and then back. I have turned phone off then...
  4. J

    Help please

    I'm not sure what's going on, but here's the issue. It seems there is no connection to get to the internet, play words with friends, get email etc. My phone service with Virgin Mobile is still active, I checked. I can make phone calls, phone works for the offline things. Last night I turned on...