Recent content by Jason Gregory

I am running Jelly Bean 4.1.1

I have the same error but I do not understand the above threads. I know my phone was unlocked by the previous owner but was supposed to be set back to factory. How do I get rid of this error so that I can do the update?

I downloaded the update but after rebooting I get the following error: System software not authorized by Verizon Wireless has been found on your phone. Please turn off your phone and go to the nearest Verizon Wireless store for help. I can not get the phone to reboot without this error coming...

I had it available today on my phone but after downloading and rebooting I get an error saying I have unauthorized softward on my phone. I went to Verizon store and they were clueless and just reset phone. I tried again and got the same error but now can not figure out how Verizon reset the...