Recent content by Jay Xia

I just got notification that $200 for 2 note7's was credited to my next Verizon bill. Both were downgraded to S7 Edge. Now the only missing part is the downgrade fee Verizon promised to refund.

Did you pay full price for the note 7? Your case might be different, as most of us didn't pay full price. Thank you all the same for sharing the experience.

Update: Verizon just gave me bill credit of $641.98 for 2 note7's plus tax (2-year contract price). Therefore, I no longer care about the return boxes. In fact, I'd rather boxes would never arrive so that I can keep note 7's as mini wifi pads.

Nope. My note 7 is still waiting for its return box.

Verizon charged me $20 upgrade fee for each device exchanged. Per my phone call with Verizon representative, it will be refunded in 1 or 2 billing cycles.

I actually switched to 24-month payment plan after conversation with Verizon staff. When I get the first monthly bill, I'll be able to tell if this calculation is accurate. According to the receipt, the monthly access charge for each line will be $20, not $15 as you stated. In addition, sales...

never mind. called Verizon and solved the issue.

It seems you don't know about the two-year contract price that Verizon offers. $300 (or $299.99 to be precise) is the two-year contract price for a new S7 edge. The price is lower in exchange for promising to stay with Verizon for the next two years. When I purchased note 7, the two-year...

While exchanging Note 7 for S7 edge on Verizon website as instructed by Verizon faq, I'm charged full price of S7 edge, which I refuse to pay. Here's the online chat with Verizon. I guess their website isn't really updated and ready for the exchange.