Recent content by JayHair

Thanks, I appreciate it.

I couldn't find the firmware when I went looking. If you know where to find it I should be able to do the rest.

I believe it was running Marshmallow, 6.0 I got it new about 2 years ago. Model RCT6513W87

I have tried booting to system menu, cleared cache and reset to system default. Neither are helping to progress beyond the load screen.

Sorry if that's a snarky response but your answer just seems... The opposite of helpful. I can usually fix my computers on my own just fine. I have at least some technical skills. This tablet is being no responsive though. I think I'm going to need to boot and reinstall the OS from a USB or SD...

Did you ask if I can do something that I stated I did in my question? And then link me information to use the create account button at the top of the screen?