Recent content by JDavis322

Re: HTC One (M8): Camera lens cover issue Alright so I just got off the phone with the HTC rep (James)... Super nice guy and I asked him about the film and he said the film is a UV protective coating..

Re: HTC One (M8): Camera lens cover issue I told them I couldn't be without my phone for business purposes so they made me pay $30 for over night shipping

Re: HTC One (M8): Camera lens cover issue Yeah they should be now.. I sent HTC an email say I g that the one they sent me is scratched too, so they said the next one they send will be 100% inspected before shipping

Re: HTC One (M8): Camera lens cover issue Yeah it arrived that way..I thought it was smudged but tried cleaning it with a clean microfiber clothe.. that didn't work

Re: HTC One (M8): Camera lens cover issue We'll got my replacement phone today and well

Re: HTC One (M8): Camera lens cover issue No he didn't say anything about it. I told him I have it in an otter box and still it got scratches on it..he just apologized for the inconveniences

Re: HTC One (M8): Camera lens cover issue So after send 3 emails to jason McKenzie, I got a call from an HTC rep named James and he took great care of me.. he gave me the option of sending me a new phone putting a hold on my credit card (for the full amount of phone) and all I have to do is...

Re: HTC One (M8): Camera lens cover issue I told the lady I was chatting with that I've heard multiple option but she would only give me the one option of sending my phone in and repairing it for $140..I want the option of them sending me a new phone ,putting a hold on my credit card till I...

Re: HTC One (M8): Camera lens cover issue Well I was told that the only option I have is to be phone less for a week while they repair my phone after paying shipping and $140 to repair my lens... This sucks

Re: HTC One (M8): Camera lens cover issue I was told by an HTC rep to bring it back to where I bought it from (best buy) so I'm gunna try tmrw and see what they say..

Re: HTC One (M8): Camera lens cover issue So according to the article it's only that have a s/n starting in FA that the lens are scratching on.. does everyone's s/n here start with FA?

Re: HTC One (M8): Camera lens cover issue So is there any offical call by htc,about the scratches? I have the tiny scratches on my lens too and I have a otter box commuter on my phone and I put my phone in a pouch in my pocket. To say I baby my phone is an understatement..