Recent content by Jell Lee

I don't see an option to set Google Assistant for press and hold feature of the side key. can you share the screenshot of how you have it setup?

53,130KB = 53.1MB that's pretty slow....

have you tried using Nice Catch to see what is causing the settings change? You can also report the issue after reproducing, report to samsung members app > get help > error report

is your phone shy in front of your co-workers or something? let them get to know each other :D for real tho... no clue, this is a very strange issue. I would reproduce issue then report to Samsung Members app > Get Help > Error Report Also, what is the device model number and software version...

Reproduce issue then report to Samsung Members app > Get Help > Error Report

there are similar (if not the same) issues in other forums at the moment, I think this was Facebook's issue. you could reproduce the issue and report to samsung members app > get help > error report to get confirmation from samsung.

what earphone are you using? Reproduce issue then report to Wearable app > menu > contact us > error report

i've seen quite a handful of others complain about this. it's likely some issue with the software failing to filter out what should and shouldn't be taken as correct audio input. You'll want to reproduce issue then report to Samsung Members app > Get Help > Error Report

check the notification setting, i think it was called the app icon badges where you can show the number bubble next to the app to indicate you got notifications for that app. Been a while since setting this up so I might be mistaking what setting does this but I know there is a setting to do so.

some basic things to check if you haven't already. 1. check the system or notification sound is up (simply pressing volume key may not do the trick depending on the setting you have on the phone, the sound icon with the little bell is the notification sound volume level) 2. try cache partition...

after reboot the phone will not accept fingerprint unlock, it needs pin or pattern or password to unlock the phone for the first time then afterwards biometrics can be used.

just to eliminate a few things... when you see this dimming phenomenon, is a strong light source (such as the sun) directly hitting the camera? reason I ask is that display tends to dim if the selfie (front) camera is in the shade while out in a sunny day may dim due to the phone thinking the...

might not be sim related, swapping SIM doesn't guarantee that it's not a network issue. Share the phone model number, software version and the messaging app (as well as its version) please.

Assistants (alexa and bixby as well) wake up "randomly" because it mis-recognizes the audio input as you calling them. if the sound frequency pattern is close/similar enough it mistakes it as a command. It's just something that the AI's are still too dumb to distinguish correctly. They don't...

if the above suggestions aren't helping figure out the cause of the issue or resolving the issue. then you can reproduce the issue then report to samsung for additional help. use samsung members app > get help > error repor.t