Recent content by Jen Heaton

And you are right about the big brands standing behind their products, that's why they are big brands. They know how important customers are.

I think, looking back on my experience, you may be right. I was so impressed with the product initially that it may have clouded my judgement. Until they make this right, (which i highly doubt they will) I am going to be honest about how quickly obsolete their products are. I REALLY was a...

It's disappointing to know that as a brand, they are turning into everyone else, when they were standing out so well as a customer centered company. It's sad to me because I initially bought my 5x based on the fact it could be updated. So to me it feels like false advertising. I was such a big...