Recent content by jenncatt4

  1. J

    Help - my Note II keeps restarting when wifi/data connected

    A lot of them seem to have resolved by deleting apps, so it does seem to be an app update involved somewhere, but there doesn't seem to be one particular app involved (it would make sense to be something overarching like a Play Store update somebody has mentioned). So long as the wifi/data is...
  2. J

    Help - my Note II keeps restarting when wifi/data connected

    I still have Instagram installed and logged in with no problems so it looks like that wasn't causing the issues I had.
  3. J

    Help - my Note II keeps restarting when wifi/data connected

    I have actually had to reinstall the orange/black icon version of the Amazon shopping app (which is called Amazon Underground now? because there was no way of getting my Amazon video app back without it) and everything seems ok for the moment... at least I can delete that as a starting point if...
  4. J

    Help - my Note II keeps restarting when wifi/data connected

    I wonder if the issue has arisen now they've switched the Store app to be the Amazon Underground app (which I still need to use to reinstall all my other Amazon apps, and then there's the whole part where they're not available via the Play store either. Not a big fan of Amazon today if this...
  5. J

    Help - my Note II keeps restarting when wifi/data connected

    So it sounds like uninstalling/disabling the Amazon store app might be the fix? It sounds plausible (I culled all my amazon apps except music and it seemed to do the trick, will try reinstalling them except the Store app hopefully). Definitely worth a try if anyone has this issue and has this...
  6. J

    Help - my Note II keeps restarting when wifi/data connected

    Well, if it's any help, mine seems to be fixed now without resorting to a factory reset - I deleted a lot of apps offline, activated the Lookout antivirus/security app that was disabled previously and let it update and scan in between reboots, tried it in Safe Mode again and it suddenly stopped...
  7. J

    Help - my Note II keeps restarting when wifi/data connected

    There do seem to be a surprising number of people posting this exact issue in the last day or so, across different networks and phones (and different countries, seeing as I'm in the UK and most of them seem US based), so it seems likely there's some connection. Which I'm assuming would probably...
  8. J

    Help - my Note II keeps restarting when wifi/data connected

    I do usually use an SD card but the problem still happens when I reboot without the SD card as well? I can't pin down what might have triggered it - I've been deleting lots of things back to the cloud over the past couple of days as the storage was getting pretty full (the SD card is 64g and...