Recent content by Jennifer Gilbert3

Unfortunately my lock is a swipe pattern lock and not numbers so that first article that B. Diddy pointed me to didn't work. There were a number of people that had teh same issue as me commenting there asking if there was a way to use a similar method with a swipe pattern but no one was able to...

So I am almost ready to give up with fixing my black screen problem but I really want to get my pictures off of my phone. I will never buy a phone again that doesn't have a micro SD slot. since my screen is black ( resets are not working) I can't unlock the phone. When I plug it into my...

Any other thoughts on how to fix this? I've had the phone for under a week and it went black today. I've treid the soft rest, I've tried having it plugged in to a wall charger, plugged into my computer, nothing. Screen is totally black. I know the resets are happening because the led light...

This worked! I tried messing with the cord and the connector inside the phone nothing. I tried multiple outlets, computers, cords, nothing worked. Taking out the SD card and restarting the phone worked! I should have suspected this first because I've had lots of problems with this phone...