Recent content by jessi82

Contacts are working in safe mode. Will start the delete and re-install process...

thanks, I'll try to explain to her what she needs to do over the phone - might take a day or two before I can provide feedback. However, when I had her phone with me, I deleted one App after the other without any difference, but it wasn't in safe mode...

same error here with my mum's phone, and she is located in Germany. I made a factory reset today and it worked for about 4 hours. During those 4 hours I cleaned my mum's contacts via googlemail (merge double entries, add birthdays etc.). The contacts I didn't touch, are still working. The phone...