Recent content by jgooch2000

Sorry to hear that - it did take a few trys and I felt like I had to baby it through the process. Maybe disturb it like I did by holding down the button without removing from dock. Go back to update and make sure it is still downloading. Really don't know why it is so hard with a brand new...

I had this same issue and was pretty frustrated that I could not find anything on the internet that addressed the problem. The best I saw was try resetting which is not a lot of help. I messed with it enough to finally figure it out at least for me and hopefully it will work for you. First...