Recent content by JimsPhone

I tried the above process and still no help. The Play Store App will not remain on. I have heard that a Hard Reset will fix it, maybe, but was wondering if a Soft Reset may accomplish the same result. Called the Carrier (ATT) and they could not offer an answer. Should I try Samsung? Have a SIII

I looked in the app drawer and the original mail app is not there at all. Searched some of the spots easily located and could not locate it at all. Any advice?

After some sort of update (not sure which one) I have lost the ability to add new e-mail addresses. The original e-mail app is now missing. G-mail is the only app on the screen and it will not allow any additions, that is not with my skills. Do you think I should hard reset the unit and start...