Recent content by JJ Alexander

Thanks for the response. I actually ended up taking it back to the store and the tech guy I spoke to thought it might be a power problem. It's been sent for repair/replacement.

I’ve had my HTC One Mini 2 for about 4 months now. I can't believe a phone can be this terrible. It's truly awful. It's slow – takes up to 10 seconds on average (but often longer...much longer) to switch back to the home screen Apps crash constantly – it's worse with third party apps but they...

I don't think I did anything differently. I followed the instructions given to me to restore factory settings and that allowed me full access to the phone again.

Thank you for your response. i contacted HTC using their Live Chat facility and they talked me through the hard reset process (slightly different than the process I found described online) which worked beautifully. I'm now up and running with my new phone and a tried and tested PIN lock as I'm...

Hi I bought a brand new HTC One Mini 2 a few days ago. I started to set it up and created a pattern lock. I then got called away before I could complete the set up of my Google account details etc. When I went back to the phone, the screen had locked and I have apparently forgotten my...