Recent content by JKesha

That's reassuring. Lol. But thanks so much for the response. You've been a big help. I think I'll give it a go nonetheless. I really don't have much choice.

Thanks so much for taking the time to explain this. It really meant a lot. I hope the reset can solve the issue. Fingers crossed.

Thank you for the response. I think I'll be okay with not recovering the sms. I couldn't open the app you posted because my play store just closes whenever I click on it. My email and photos are important though, as well as the details on apps which required my google account. Like google...

The backup account is grayed out. Is it safe to reset my phone despite this? Can my data be recovered? I was able to sync my data on my google account before it disappeared. So can I still reset safely?

My backup account is currently grayed out. It says no account is currently storing backup data. I was able to sync my data on my google account before it disappeared from accounts & sync though. If I reset my phone, will it still recover my data?

Is it still safe to reset even if the backup account is grayed out? It also says 'no account is currently storing backed up data.' Though the backup is turned on. Before the google tab disappeared from accounts & sync, I was able to sync all my data on my google account. Is that alright? Can I...

Thank you. My backup is turned on but the backup account is grayed out. This is actually the reason why I decided to reset. I can't find the google tab in the account & sync. And I couldn't open google play. When I open gmail it just says, google services is currently updating. Android central...

I see, thanks.

Is it the factory data reset in backup and reset settings or the one where you hold down the power and volume down button? I'm not sure about this. And are there any tips before I proceed on resetting my phone? Is it ideal to bypass frp? Someone told me it takes about 3 days to finish if you...

Thanks I'll do that. Just to make sure, are you referring to the 'factory data reset' in the 'backup & reset' settings or the one where you hold down the power and volume down button? I'm not sure which one to try.

Really? So they're the same? I thought they have different functions given the way they're suppose to be done. That got me confused. A friend just told me to sideload the 20.30.19 version but I'm having second thoughts. I think I'll take your suggestion and try my luck on the factory reset...

The version I had before I downloaded the 20.33.14 one was 20.30.19 I'm having doubts about sideloading this. So I guess reset it is. Should I do factory or hard reset?

Ok. I tried that (clear the cache, data, and force stop google services framework), then restart. But play store just opens for like a second then closes every time I tap it. Guess I shouldn't have sideloaded. At this point I'm leaning toward a factory reset.

I already clicked uninstall and restarted my phone but I think it didn't go back to the previous version. I can't find google services so I can't be sure. When I tried clicking gmail, it says google services are currently updating.

Which reminds me I haven't updated my software. It takes a while so I kept putting it off. It's updated now though the android version is still the same. I wonder why. I read somewhere that if you're running version 6.0 of Android or earlier you're vulnerable to malware. It seems they're no...