Recent content by jkingrph

  1. J

    New Zenpad blank and not working

    I gave it 24 then 48 hours, and it still would not work properly, with the reading app I wanted it for, so got a return authorization and sent it back today.
  2. J

    New Zenpad blank and not working

    I did the factory reset. For the future, how do you do a reboot. The kindle app was not working, so I found an update and that got it to downloading books, and finally one opened to read. It seems to have taken it a bit to catch up on things, but looks good now. It's strange, when I...
  3. J

    New Zenpad blank and not working

    I did the factory reset. How do you do a simple reboot? I had seen where there was a more current version of the Kindle app, but could not find it from Amazon, so went into the app on the Zenpad and got to an update from the help section. After that it is showing the books as downloaded...
  4. J

    New Zenpad blank and not working

    I went to amazon, manage content and devices and it shows there as registered. I had seen that there was a more current version of the Kindle app than it downloaded, but had trouble finding it, Finally I found a way to update that and it is now showing books as downloaded but they are not...
  5. J

    New Zenpad blank and not working

    Thanks again. That got it working, I had no idea how to reset. I installed the kindle app, but right now it shows books in the cloud, and a couple on the device, but will not download any or open so will wait overnight and see what happens. At least I got it on,
  6. J

    New Zenpad blank and not working

    Thanks, I will give that a try. As I said this is a new, fresh out of the box unit, totally unused. I sent e mail to ASUS support and B&H photo where I purchased it, but it is weekend and have not gotten a reply.
  7. J

    New Zenpad blank and not working

    I just received a new 580 ca, put in a sd card and started setting it up. I got as far as the email setup and the screen goes black. Now all I can do is turn on or off, or restart. I get a ASUS logo for a minute then everything is black, any ideas??
  8. J

    ASUS ZenPad S 8.0

    Might I ask what updates? I have one in the mail as I type, a 64 gb model.