hi i have that problem on my s6 edge. its been 2 weeks i cannot use my phone i dont want to hard reset it coz i can not afford to loose all my pic n videos..i did what you said.but it did not work:( do you know other ways to tun my data or wifi on??
Re: My galaxy S6 doesn't recognize my fingerprints and asking for backup password
i have the same thing happen. the prolem is that the wifi and data is off so i can not log in my google acct. i dont want to do hard restore because i have a lot of important pictures and videos on my phone. does...