yeah same thing happened to me when I ordered the day after pre-orders went live for the Note 9.
I literally waited 3 weeks and NO MOVEMENT at all. I ended up cancelling my order, and buying through Amazon - got it in two days.
yeah, what's even more confusing is in "my orders" on the app it says I placed the order on the 7th. however, when i click on the phone to check status, it shows order date the 8th. lmao. so confused. at least my cancel button is gone. is yours?
I ordered in the evening about 5:30 pm on the 7th, however, when I look at my Samsung app it shows order was placed on the 8th? I even have a gmail confirmation of placing my order on the 7th.
timezone difference maybe? i'm PST
May I ask how I am notified when it ships? Does Samsung provide the tracking # and I check from there, or does Fedex send me an email saying delivery expected?
i had trouble with my note 9 preorder last year. it just would not ship and I had to go through amazon for the unlocked version. do you think the note 10 would cause same issue going through Samsung again?