Recent content by John Jamieson

Same! The reset worked for me too. Seems like most of my apps and data, call and text logs are getting restored through my samsung acct as well.

I got the same response. You just have to back up whatever you care about, contacts, photos etc. They'll walk you through the backup but you may need a computer and usb connection if your sync to google isn't working. The guy I talked to said that the factory reset has fixed the problem for...