Recent content by johnkk

Samsung Canada is refusing to refund phones bought from craigslist etc. I have gotten no where with them. I do have a US mailing address however... I was wondering if anyone here could think of anything that would prevent me from getting a refund from the US Samsung??? Could I just phone them...

It's not going to be a free S8 for no reason. It will be an exchange program. Likely something along the lines of: "Previous Note 7 owners who traded in their Note 7 phone for an S7 or S7 Edge can trade their S7/S7 Edge in for an S8 for free" Basically, this makes sense because the S7/S7 Edge...

Id like to know anyone who has done this. Do they give refunds right away at the airport? I don't want a loaner phone.

Wow what a total crap storm dude. Total nightmare. Samsung is awful at this

I feel for you vespesian. All I can say is the grass isn't any greener on the other side (Telus). I wish I was back with Rogers, they seem to actually be handling this better. In my mind though, even though I am mad at Telus, this is ALL 100% Samsung's fault. Samsung should have properly...

I would be *REALLY* careful about sending your phone back to them without confirmation and a refund. Seriously, do not just put your phone in a box and ship it back. It could very well be the last you ever hear. If they have no way to track it then how will they give a refund? Samsung is in...

I phoned Telus today after the corporate store refused to refund me. I am going thru similar issue as vespesian. Telus reps are dumb as stone. I asked for supervisor and waited on hold for 30 min, then guy came back on and said "Uh, he is busy. Can he phone you back". What was I supposed to do...

Kind of shocking how badly run Samsung is. I am realizing that Samsung may not be as good of a company as everyone thought. When the chips are down, that's when you see who people/companies really are. I am not an Apple fan, BUT I am positive if this had happened to Apple they would have...

Telus has no clue what they are doing.

If you could post the phone # I would greatly appreciate it. I would like a cheque for $920!!! Get rid of this crap.

Re: PSA: How to get your used / second hand Note 7 replaced. Can anyone please help or have any advice? I bought my Note 7 off craigslist. I can't get a hold of the seller. I was wondering if Samsung will do right and take the phone back and give me money back or how that works? Before they...