Recent content by jsaf

  1. J

    Note 5 update has locked me out. Verizon, samsung and Google no help at all

    Same here. Just got the Marshmallow update last night, and got locked out. Rather than fingerprint, I was using the pattern to unlock ... the phone now doesn't recognize my pattern nor the backup password, nor the option to log in with my Google account. After 3 frustrating hours on the phone...