Recent content by juanvela863

  1. J

    Using Moto E5 for months, "Phone ICCID compare with SIM ICCID: Error" message.

    yes i have they said its the device but they dont know what the issue is, sim is active device reads sim but will not connect to network. It worked fine for 7 months then all of a sudden no service, i tried other sim from different carriers all connect except my carrier,
  2. J

    Using Moto E5 for months, "Phone ICCID compare with SIM ICCID: Error" message.

    Re: Phone ICCIDUNKNOWN yes i spoke with my carrier, they checked sim card, said in service, device does read sim! in sim status says network status disconnected, sims tatus voice/connected, data/disconnected, no device was not bought used, brand new, used with same carrier for months, checked...
  3. J

    Using Moto E5 for months, "Phone ICCID compare with SIM ICCID: Error" message.

    Re: Phone ICCIDUNKNOWN Same problem, no one can resolve, all say device network locked, my device is not locked, had sim replaced, device reads sim, sim status says voice in service/data no service, been using same device on same Carrier for months, just stopped receiving and placing calls one day.
  4. J

    Using Moto E5 for months, "Phone ICCID compare with SIM ICCID: Error" message.

    Using Moto E5 for months,same carrier, same Sim Card, Now i have "phone ICCID Compare with Sim ICCID: ERROR, how do i resolve this issue.