Recent content by jubshi

Update Day 7: Talked to Jaya from customer support team. He could tell me nothing but "It is in progress". He took my contact details (i should say this is third time now), promised to escalate it to the Tech team and to "Personally follow up with you". SO i decided to let them some time work on...

That's waht I was thinking too. but so far I feel helpless.

Dont ever ask them to port your existing number. I am now waiting for a week for them to port my number, having no service for the whole time. Spend an hour everyday on the phone with them. This company is a total junk.

Update Day 5: Talked to a supervisor. Now i know that everytime you call the customer service, they seem to create a new ticket and close the older ticket. So the tickets are never pending for a long time i guess or something. I have like 10 or so tickets with these guys, impossible to track...

All, Just wanted to let you know. It has been 4 days since i received the mintsim simcard, activated it online and tried to port my number from att to mint. After about ten useless calls to customer service, things are moving nowhere. 4 days of no service at all. ATT disconnected my line...