Recent content by JustKim76

So tomorrow will be two weeks since I placed my order and have yet to receive anything. I've been told again that my case has been escalated to the third tier and that I should be credited shipping charges. I feel like that's the least they can do at this point. This is completely unnecessary...

That's the thing.... We HAVE called and spoken, on the phone, to at least 4 different people and not once has someone offered to just ship the damn thing. They always want to investigate and escalate. As for canceling and reordering, yeah, that would be easy but we've now got a lot of time...

Ordered my 16 gb Nexus 10 on release day, 11/13. It's not backordered, it's still available through the Play store, yet I still don't even have a tracking number. I have spoken to no less than 4 different people at Google support, no one can tell me why it hasn't shipped. I've also been...

FINALLY received SOMETHING from Google... While my husband was on the phone with a manager at Google, I received two emails that said I should get a tracking number today, device should be delivered tomorrow but the last sentence says that expected delivery date is today. Still not great but...

Ordered mine day one as well and STILL have not gotten any kind of anything! I've spoken to two different people and all I get is "We're really swamped." Yeah, well, that doesn't help me. Now I'm reading that people who ordered 4 days after I did are receiving tracking numbers. This is very...

It's stuff like this that is getting me even more upset about the whole thing. You mean to tell me that someone who ordered 4 days after me is getting their device before me? If I could cancel my order and start from scratch I would, but I have a feeling that would open an entirely new can of...

I placed my order 11/13. Got a confirmation email about 45 minutes later. Then, nothing. I called Google on 11/16 and was pretty much told, "Yeah, we're doing the best we can but we're backlogged. You'll PROBABLY have a tracking number by the end of today." Well, 2 emails later and phone...