Recent content by Karin Fletcher

  1. K

    Battery swollen

    I am not a gamer but I leave my phone on the charger even after 100% charge. Maybe that's a bad habit, I ddont know. However, much phone was hot from the beginning. It was always very warm and sometimes actually hot. Without my case my fingers would have been hurt. I just assumed it's somewhat...
  2. K

    Battery swollen

    I had the same thing happen to my phone. A few days ago I was buying a new phone, the galaxy 8 and I was g going to trade in my s6 edge. When the salesman removed the case from my phone he said uh oh, I cant trade this in. The back of the phone had separated from the.phone due to the swollen...
  3. K

    Wi-Fi not working properly / Unstable connectivity

    I have the same problem with my edge phone! My grandsons Iphone stays connected while mine goes on and off.
  4. K

    Samsung Galaxy hacked?

    Just saw this on the news that Samsung Galaxy has serious issues with security. 60 mill. Phones affected due to several bugs in it's system where someone else can take over your phone! Yikes!! A new update to the phone will be available later this year!?!?!? Isn't that exciting?! An update...
  5. K

    neophyte here! helppp!

    Thank you!!!! I finally got it!!!!
  6. K

    neophyte here! helppp!

    Sorry but there is nothing for me to click on that allows me to use an attachment! Can you supply a screenshot on what I am supposed to do, and where? Thank you!!
  7. K

    neophyte here! helppp!

    Sorry but there is nothing for me to click on that allows me to use an attachment! Can you supply a screenshot on what I am supposed to do, and where? Thank you!!
  8. K

    Question about using the wireless charging pad?

    I use a wireless charger but I found that my phone gets really warm. I have a thin samsung flip cover on the phone and it charges just fine with it on. When I charge the phone "normal" the phone doesn't get hot, only on the wireless charger.
  9. K

    neophyte here! helppp!

    Thank you, but there is no little icon on my phone anywhere, or on the desktop.
  10. K

    neophyte here! helppp!

    Ok, I see pictures on here like screenshots. I cannot figure out how to post a screenshot on here after I took the picture! Am I just too dumb to play with technology? I'm 75 years young and I should have figured it out by now, but I havent! I need help!!! Thank you! Karin
  11. K

    can't find "cloud" on my s6e?

    Thank you so much, B.Diddy for your help! As for the phone getting hot, yes, I believe it's the wireless charging that made it hot. I now use the normal charging method and the phone stays cool. Thank you with the help on cloud, I'm finally getting the idea! Lol I may not need to factory reset...
  12. K

    can't find "cloud" on my s6e?

    I might need to do a factory reset because my phone gets hot while charging and I need to back up everything on the cloud. However, I can't find it on my phone. It was very plain on the IPhone but not on this phone. Help please!!!! Thanks Karin
  13. K

    S6 Edge Getting Hot?

    I just downloaded the GSAM app and the temp is 92 F. I have not been on FB or any other apps. The last charge was about 30 minutes ago at 100 %. Now it's 96% full. I have a wireless charging pad and it charges the phone through a thin flipcase. I can feel a very warm phone through the case. The...
  14. K

    How can I access my regular voice mail

    On the phone app the voicemail is on the bottom left when you open the app to make a call. The little envelope icon is the voicemail. Don't know if that is what you we're asking about.
  15. K

    Battery case & Wireless charging

    I have a flip case for my S6 edge and it works perfectly through my wireless charger! No problems.